Trash Collection

Trash Collection FAQs


What is not accepted for trash collections?

We cannot accept the following items for pick up:

Dirt, mulch, construction debris, waste generated by a private contractor (remodeling, landscaping), Rocks, motor oil, cooking oil, gasoline, bricks, tile, concrete, liquid paint, fertilizer, chemicals, tires.

What size trash container can I use?
Trash cans need to be between 30 to 50 gallons in size.  Please do not use any trashcans that are smaller than 30 gallons as the crew will think it is out for trash collection. 
Can I place my trash out in trash bags?
Yes, you may place your household trash out in bags for collection. Please limit it to no more than 40 lbs.
What should I do if my Best Trash trash cart is lost or stolen?
If your Best Trash cart has been lost or stolen, there is a $65.00 replacement fee. To purchase a replacement container, please call 281-313-2378.  Please note:  This may not apply to your service area as different neighborhoods have different options.
What should I do if my Best Trash trash cart needs to be repaired?
If your Best Trash cart needs to be repaired, please submit a contact us inquiry indicating what is damaged on the container so we can schedule a repair or have it replaced.  This is only applied to the Best Trash supplied containers.
My trashcan is dirty, how can I get it cleaned?
There is a company that specializes in cleaning trashcans! Please contact Spick and Span Trash Cans at  281-231-2815.  Their email is and the website is
Our community has garage door service. How does that work?
For residents with garage door service, we will pickup your household trash (kitchen and bathroom trash) at your garage door. Place your trash out in trash bags or trash cans (between 30 and 50 gallons in size) and must be accessible and visible near your garage. We are not able to go behind gates, so please make sure your garbage is not behind a gate. All other trash, such freezer cleanouts, yard waste and heavy trash, has to be placed at the curb for collection. All trash needs to be out by 7 a.m. on your collection day.
Our community has curbside trash pickup. How does that work?
For residents that have curbside trash collection, everything is placed on the curb near the street. Please place your trash no less than 3 feet from the curb.  Please ensure that there is at least 4 feet of space all around for the trash to be collected.  Please do not block any trash with a vehicle or trailer.  All trash needs to be out by 7 a.m. on your collection day.