Heavy Trash and Bulk Items FAQs
When is Heavy Trash day?
Heavy (Bulky) Trash is offered each service day. Please note that there are guidelines to be followed. If you cannot find the answer to your questions below, please email us at customerservice@besttrashtexas.com.
What items are not accepted?
ITEMS EXCLUDED from normal collection are dirt, mulch, rocks, bricks, tile, concrete (cement), tires, batteries, motor oil, cooking oil, CONSTRUCTION DEBRIS, waste generated by a private contractor or any materials or items deemed hazardous materials. Please do not dispose of gasoline, motor oil, paints, cooking oil, or any other liquid items in a container that is not visible to Contractor personnel. If it results in spillage, that causes a stain, Best Trash is not responsible for the clean-up.
Do you pick up portable basketball goals?
Yes, we can collect it in 3 pieces. Please ensure that the pole is removed from the base and the backboard. The base should be free of any debris in order for us to collect.
Do you pick up paint?
Yes, we can pick up paint and paint cans, but they must be dried first. Let pain sit out in the sun until it is dried or use a drying agent like kitty litter to dry the paint. Once the paint is fully dried, please set the cans to the curb with the lids removed for collection, do not place in a bag.
Do you pick up construction debris?
No, sheetrock, insulation, roofing material, etc are not items that are accepted and is considered construction debris.
Will you take the yard debris that my landscaper put at the curb?
No, if you hire a landscaper or contractor to work on your yard, they are responsible for the haul off of the yard debris. You may contact Best Trash at customerservice@besttrashtexas.com to provide a picture for a quote for a special collection.
Do you pick up unlimited bags of yard debris?
No, we will collect up to 5 bags, not heavier than 40 lbs., per pickup day. Please note that this can change due to current conditions. Please note that yard debris does not include Mulch or Dirt as they are items we do not accept.
Do you pick up an entire tree?
No, please make arrangements to take your tree to the landfill or use the WM bagster.
Do you pick up tree branches?
Yes, we can pick up tree branches, shrubs and brush trimmings, but they need to be properly tied and bundled. Please separate the bundles to show they are clearly tied and bundled. All tied bundles must be less than 40 pounds and no greater than 4 feet in length with no branch diameter exceeding 3 inches. These requirements allow for easier pick up and prevent damage to our equipment. Please limit to no more than 5 tied bundles at a time. Please do not fill your trashcan with the limbs. Please note-if a natural disaster occurs, the tree limbs are considered storm debris. Please note that if you use a landscaper, they are responsible for the haul off of your yard debris. Please note that this can change due to current conditions.
Can I fill my trashcan with branches or wood?
No, please do not use your trashcan to fill up with wood or branches. Although it may seem easier, but it is more difficult and unsafe for the employees. Please refer to the rules regarding limbs, fencing or any type of lumber.
Do you pick up fence pickets or lumber?
All wood, fence pickets and lumber need to be tied and bundled less than 40 pounds and no greater than 4 feet in length with all nails either hammered down or removed. Please separate the bundles to show they are clearly tied and bundled. Please understand that the fence pickets will have to be individually removed from the section and placed in tied bundles not heavier than 40 lbs. The fence picket pieces cannot exceed 4 feet in length. We cannot collect any fence posts with concrete. These requirements allow for easier pick up and prevent damage to our equipment. If the entire yard was done, please contact us at customerservice@besttrashtexas.com for a special collection. Please limit to no more than 5-10 tied bundles at a time.
Do you pick up carpet?
Yes, we can collect up to 1 room of carpet. Carpet must be rolled and tied in bundles no longer than 4 feet in length and no more than 40 pounds and placed on the curb. The same applies to the carpet padding as well. Please separate the bundles to show they are clearly tied and bundled. Please limit to no more than 5-10 tied bundles at a time. Please note-if a natural disaster occurs, the carpet is considered storm debris.
Do you pick up laminate or wood flooring?
Yes, we can collect up to 1 room of laminate or wood flooring. Laminate or wood flooring must be tied in bundles no longer than 4 feet in length and no more than 40 pounds and placed on the curb. Please separate the bundles to show they are clearly tied and bundled. Please limit to no more than 5-10 tied bundles at a time. Please note-if a natural disaster occurs, the carpet is considered storm debris.
Do you pick up mirrors or large pieces of glass?
Yes, we can collect those items but if the item is less than 4 feet long and 4 feet wide, it is recommended to be covered with newspaper or cardboard and taped over to prevent any pieces from shattering onto the employees. If the item is larger than 4 feet long and longer than 4 feet wide, it is recommended to break up the item very carefully into smaller pieces and place them in a sturdy box (not heavier than 30 lbs.) marked “glass” and place to the curb. Please place your item at the curb on collection day prior to 7am.
Do you pick up large items like appliances or furniture?
Yes, we can collect large items, but please limit it to 1 or 2 items on a collection day. If the furniture contains tile or ceramic material, we will not be able to collect it. Please place your large item at the curb on collection day prior to 7am.
Do you pick up mattress and box springs?
Yes, we can collect both the mattress and box springs. A mattress and box spring count as 2 items. The limit is 2 items each collection day. Please place your mattress and box springs at the curb on collection day. Yes, we do collect Queen and King size mattresses.
Do you pick up refrigerators, freezers or air conditioners?
Yes, we can pick up refrigerators and freezers, but they must be drained of Freon first. By Federal Law, refrigerators and freezers or any other items containing Freon must be drained of Freon and have an accompanying bill to validate such service was performed. Please attach the validation bill to the item before placing it at the curb for collection.
Do you pick up hazardous waste or household chemicals?
We cannot collect hazardous waste, please visit your county’s household hazardous waste facility for proper disposal options.
Do you pick up Christmas trees?
Yes, you may set your Christmas tree to the curb on either service day for collection.
Do you pick up shingles?
No, this part of construction debris and we do not collect.
Do you pick up sheetrock?
No, this part of construction debris and we do not collect.
Do you pick up insulation?
No, this part of construction debris and we do not collect.
Do you pick up ceramic plaster?
No, this part of construction debris and we do not collect.
Can you pick up storm debris? How do I get rid of my storm debris?
We do not collect waste generated from the result of a storm. Please be patient during this process, if you have storm debris that you need collected, the county will typically make rounds through the communities affected by the storm to have the storm debris removed. If you have hired a contractor to remove the debris from your home you will need to make arrangements to have the debris hauled off by the contractor. You may also contact Best Trash at customerservice@besttrashtexas.com
to arrange for a special collection quote.
to arrange for a special collection quote.
How do I place my trash at the curb after a storm?
Please see picture.
What if I need to clean out the entire house?
It is recommended that you contact a company that can provide a rolloff dumpster that they can leave in your driveway to fill.
What if my item is not listed on this page?
Please contact our office at 281-313-2378 or email customerservice@besttrashtexas.com.
