Heavy Trash and Bulk Items FAQs

Heavy (bulky) trash pickup is offered each service day. Please note that there are guidelines to be followed. If you cannot find the answer to your questions below, please email us at customerservice@besttrashtexas.com.

ITEMS EXCLUDED from normal collection are dirt, mulch, rocks, bricks, tile, concrete (cement), tires, batteries, motor oil, cooking oil, CONSTRUCTION DEBRIS, waste generated by a private contractor, or any materials or items deemed hazardous materials. Please do not dispose of gasoline, motor oil, paints, cooking oil, or any other liquid items in a container that is not visible to contractor personnel. If it results in spillage that causes a stain, Best Trash is not responsible for the clean-up.

Yes, we can collect these in 3 pieces. Please ensure that the pole is removed from the base and the backboard. The base should be free of any debris in order for us to collect.

Yes, we can pick up paint and paint cans, but they must be dried first. Let the paint sit out in the sun until it is dry or use a drying agent like kitty litter to dry the paint. Once the paint is fully dried, please set the cans to the curb with the lids removed for collection; do not place them in a bag.

No, sheetrock, insulation, roofing material, etc. are not items that are accepted and are considered construction debris.

No. If you hire a landscaper or contractor to work on your yard, they are responsible for the haul-off of the yard debris. You may contact Best Trash at customerservice@besttrashtexas.com to provide a picture and receive a quote for a special collection.

No, we will collect up to 5 bags, not heavier than 40 lbs., per pickup day. Please note that this can change due to current conditions. Please note that yard debris does not include mulch or dirt as they are items we do not accept.

No. Please make arrangements to take your tree to the landfill or you can contact our office to schedule the grapple truck for service. 

Yes, we can pick up tree branches, shrubs, and brush trimmings, but they need to be properly tied and bundled. Please separate the bundles to show that they are clearly tied and bundled. All tied bundles must be less than 40 pounds and no greater than 4 feet in length with no branch diameter exceeding 3 inches. These requirements allow for easier pickup and prevent damage to our equipment. Please leave out no more than 5 tied bundles at a time. Please do not fill your trash can with the limbs. Please note: If a natural disaster occurs, the tree limbs are considered storm debris. Please note that if you use a landscaper, they are responsible for the haul off of your yard debris. Please note that this can change due to current conditions.

No, please do not fill up your trash can with wood or branches. Although it may seem easier, it is more difficult and unsafe for our employees. Please refer to the rules regarding limbs, fencing or any type of lumber.

All wood, fence pickets, and lumber need to be tied and bundled and should be less than 40 pounds and no greater than 4 feet in length, with all nails either hammered down or removed. Please separate the bundles to show they are clearly tied and bundled. Please understand that the fence pickets will have to be individually removed from the section and placed in tied bundles no heavier than 40 lbs. The fence picket pieces cannot exceed 4 feet in length. We cannot collect any fence posts with concrete. These requirements allow for easier pickup and prevent damage to our equipment. If the entire yard was done, please contact us at customerservice@besttrashtexas.com for a special collection. 

Yes, we can collect up to 1 room of carpet. Carpet must be rolled and tied in bundles no longer than 4 feet in length and no more than 40 pounds and placed on the curb. The same applies to the carpet padding. Please separate the bundles to show they are clearly tied and bundled. Please put out no more than 5-10 tied bundles at a time. Please note: If a natural disaster occurs, the carpet is considered storm debris.

Yes, we can collect up to 1 room of laminate or wood flooring. Laminate or wood flooring must be tied in bundles no longer than 4 feet in length and no more than 40 pounds and placed on the curb. Please separate the bundles to show they are clearly tied and bundled. Please put out no more than 5-10 tied bundles at a time. Please note: If a natural disaster occurs, the flooring is considered storm debris.

Yes, we can collect those items but if the item is less than 4 feet long and 4 feet wide, it is recommended that it be covered with newspaper or cardboard and taped over to prevent any pieces from shattering onto the employees. If the item is larger than 4 feet long and longer than 4 feet wide, it is recommended to break up the item very carefully into smaller pieces and place them in a sturdy box (not heavier than 30 lbs.) marked “glass” and place to the curb.

Yes, we can collect large items, but please limit it to 1 or 2 items on a collection day. If the furniture contains tile or ceramic material, we will not be able to collect it. 

Yes, we will accept toilets, please make sure it is not inside a box and leave it at the curb as is for the trash crew to collect.

Yes, we can collect both the mattress and box springs. A mattress and box spring count as 2 items. The limit is 2 items each collection day. Please place your mattress and box springs at the curb on collection day. Yes, we do collect queen and king size mattresses.

Yes, we can pick up refrigerators and freezers, but they must be drained of refrigerant first. By federal law, refrigerators and freezers or any other items containing refrigerant must be drained of refrigerant and have an accompanying bill to validate that such service was performed. Please attach the validation bill to the item before placing it at the curb for collection.

We cannot collect hazardous waste; please visit your county’s household hazardous waste facility for proper disposal options.

Harris County: Hazardous Waste Recycling
Fort Bend County: Hazardous Waste Recycling

Yes, you may set your Christmas tree out at the curb on either service day for collection.

No, this is considered construction debris and we do not collect it.

No, this is considered construction debris and we do not collect it.

No, this is considered construction debris and we do not collect it.

No, this is considered construction debris and we do not collect it.

We do not collect waste generated as a result of a storm. Please be patient during this process; if you have storm debris that you need collected, the county will typically make rounds through the communities affected by the storm to have the storm debris removed. If you have hired a contractor to remove the debris from your home you will need to make arrangements to have the debris hauled off by the contractor. You may also contact Best Trash at customerservice@besttrashtexas.com to arrange for a special collection quote.

Please see picture.

It is recommended that you contact a company that can provide a roll-off dumpster that they can leave in your driveway to fill.

Please contact our office at 281-313-2378 or email customerservice@besttrashtexas.com.